Between the 1st June 2015 and 31st December 2015, Change and Save Limited reportedly used a public electronic communications service in order to make unwanted calls for marketing purposes. Change and Save claimed they were contacting people about a life style survey, but this transpired to be false.<\/p>\n
By making these calls, Change and Save Limited breached the Privacy and Electronic Communications Regulations 2003.<\/p>\n
Over 200 people had complained to both the Telephone Referencing Service and to the director of the Information Commissioner’s Office (ICO).
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\nThe ICO as the independent authority set up to uphold information rights in the public interest, and promoting openness by pubic bodies and data privacy by individuals, investigated this matter.<\/p>\n
OFCOM (The Office of Communications) has a register where people who do not wish to receive unwanted marketing calls. OFCOM set up the Telephone Preference Service in order to make sure that this does not happen. Change and Save Limited has been found in breach of the Privacy and Electronic Communications Regulations 2003 and was served with an enforcement notice by the ICO to stop making the unwanted calls.<\/p>\n