{"id":4387,"date":"2020-05-18T11:30:30","date_gmt":"2020-05-18T10:30:30","guid":{"rendered":"https:\/\/www.dataleaklawyers.co.uk\/blog\/?p=4387"},"modified":"2020-05-18T11:30:30","modified_gmt":"2020-05-18T10:30:30","slug":"deleting-information-and-claims-for-compensation","status":"publish","type":"post","link":"https:\/\/www.dataleaklawyers.co.uk\/blog\/deleting-information-and-claims-for-compensation","title":{"rendered":"Deleting information and claims for compensation"},"content":{"rendered":"<p>Deleting information can be done by request or in-line with how data processors will store and use information. But what about intentionally erasing information that shouldn\u2019t have been erased?<\/p>\n<p>Although we\u2019d like to think that this kind of thing wouldn\u2019t happen, it does. Sometimes, organisations or the people working for them may opt to try and avoid the fallout of a problem by erasing information; i.e. \u2018getting rid of the evidence\u2019. This is wrong, and victims should know their rights when something like this happens.<\/p>\n<p>As a <a href=\"https:\/\/www.dataleaklawyers.co.uk\/who-we-are\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>leading firm of consumer action and data breach compensation lawyers<\/strong><\/a>, we represent victims for this kind of case. Here\u2019s how we may be able to help you.<\/p>\n<p><!--more--><\/p>\n<h3><strong>Intentionally deleting information<\/strong><\/h3>\n<p>In cases of deleting information, perhaps to avoid the retribution of a mistake or a problem that has occurred, victims have rights.<\/p>\n<p>It may be that you have made a Freedom of Information (FOI) request or a Subject Access Request (SAR) for information, only to be told that it no longer exists. If you suspect that it should exist and that the data has been intentionally erased for a reason, we may be able to help. When we take a case forward, we can start with simple investigatory questions for the other side such as:<\/p>\n<ul>\n<li>What is the organisation\u2019s policy when it comes to retention of the data erased?<\/li>\n<li>What was the specific reason given for the erasure?<\/li>\n<li>When was the information deleted?<\/li>\n<\/ul>\n<p>If something doesn\u2019t look right, like CCTV footage being erased four days after a request for it being made, and before a three-week retention policy ends, this may need to be investigated. In today\u2019s digital age, a lot of what we do is audited, so there\u2019s often a system trail that could determine who erased information, and perhaps why. Whilst some information will be routinely deleted for various reasons, what we need to look at is any incidents that look suspicious.<\/p>\n<p>In a recent example, the <a href=\"https:\/\/ico.org.uk\/action-weve-taken\/enforcement\/nicola-young\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Information Commissioner\u2019s Office (ICO) prosecuted a Town Clerk at Whitchurch Town Council<\/strong><\/a> for this offence. The ICO confirmed that the Clerk deleted an audio recording a few days after an FOI request had been made for the recording. She was fined \u00a3400.00 and ordered to pay costs and a surcharge in excess of \u00a31,500.00.<\/p>\n<h3><strong>Medical data claims<\/strong><\/h3>\n<p>We have received a few enquires over the years in relation to deleting information that could hinder a medical negligence compensation claim. We have also represented clients for medical negligence cases where this has occurred. This has included serious million-pound claims where medical records have been manipulated.<\/p>\n<p>As a law firm, we specialise in consumer action and data protection matters. We also specialise in serious negligence matters, and this includes medical cases. This is important because, in a case like this, we may be looking at a claim that includes both medical negligence and data protection law. Having the vast experience that we do in both areas of law is, therefore, incredibly important for our clients.<\/p>\n<p><a href=\"https:\/\/www.dataleaklawyers.co.uk\/medical-data-breach-compensation\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Medical data breach compensation claims<\/strong><\/a> make up a huge proportion of the individual legal cases that we represent people for. The impact for the victim can be severe which is why <a href=\"https:\/\/www.dataleaklawyers.co.uk\/data-protection-breach-compensation-amounts\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>data breach compensation amounts <\/strong><\/a>can also be significant. You have a voice, and you could be entitled to make a claim with us on a <a href=\"https:\/\/www.dataleaklawyers.co.uk\/no-win-no-fee\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>No Win, No Fee basis<\/strong><\/a> when medical data has been erased, destroyed, or otherwise lost when it shouldn\u2019t have been.<\/p>\n<h3><strong>Free, no-obligation advice today<\/strong><\/h3>\n<p>Did you know that we\u2019re open on most days throughout the year: including on weekends and on bank and public holidays? During the current coronavirus pandemic, most of our staff are now working remotely but, during normal operating times, we\u2019re usually open for most of the year.<\/p>\n<p>We\u2019re also open until 10pm on most week nights too. This is so we can be as accessible as we can for you, and we\u2019re not talking about outsourcing to third-party call handlers and call centres. It\u2019s our actual offices that are open.<\/p>\n<p>For free, no-obligation advice from the team today, check out the many ways in which <a href=\"https:\/\/www.dataleaklawyers.co.uk\/start-your-claim\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>you can get in touch<\/strong><\/a>. We\u2019re representing thousands of clients in some biggest consumer actions and most severe data protection breaches, and we may be able to help you too.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Deleting information can be done by request or in-line with how data processors will store and use information. But what about intentionally erasing information that shouldn\u2019t have been erased? Although we\u2019d like to think that this kind of thing wouldn\u2019t happen, it does. Sometimes, organisations or the people working for them may opt to try &hellip; <a href=\"https:\/\/www.dataleaklawyers.co.uk\/blog\/deleting-information-and-claims-for-compensation\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Deleting information and claims for compensation<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":3179,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,91,100,43,64,51],"tags":[16,10,14,47,42,95,37,13],"class_list":["post-4387","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-claims","category-council","category-employee-data-breach","category-ico","category-security","category-technology","tag-compensation","tag-data-breach","tag-data-controllers","tag-employee-breaches","tag-ico","tag-medical-data-breach","tag-medical-records","tag-personal-data"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Deleting information and claims for compensation - Data Leaks, Breaches &amp; Hacks<\/title>\n<meta name=\"description\" content=\"Deleting information can be done by request or in-line with how data processors will store and use information. 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