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NHS fax data breach issue uncovered

Posted by Matthew on March 11, 2019 in the following categories: Data Healthcare Info Latest Security and tagged with | | | | |

new report uncovers councils lack of cybersecurity systems

An issue that has led to a number of NHS fax data breach incidents has been reported, after mix-ups with a similar fax number has led to information going astray.

NHS data breach compensation cases are some of the more common types of claims our expert team help people with. A lot of the data breaches are caused by such simple errors that can be easily avoided. Despite this, they happen way too frequently.

The news of the fax mix ups is another example of this and comes to light after the accidental recipients of the data contacted NHS England about the incidents.

About the NHS fax data breach issues

The NHS fax data breach issue reportedly stems from GP surgeries and pharmacies accidentally sending data to the wrong number. The number they have been sending information to in some cases belongs to a hotel group who has then been receiving the faxes incorrectly.

Some of the data that has been sent to the wrong fax number includes medication requests, certificates and dispensing vouchers.

It’s understood that the fax number for the hotel group is similar to the ones used to send information within the healthcare system. The hotel group has notified the Corporate Information Governance Team for NHS England.

What’s being done about the NHS fax data breach issue?

As a result of these NHS fax data breach issues, NHS England has reportedly reminded GP surgeries and pharmacies about the importance of checking numbers. As some have recently called for a move away from faxes and pagers within the NHS, it’s claimed that this fax system is apparently the only way of sending this data within the healthcare system.

It sounds like something needs to change.

Any medical data breach can cause a huge amount of distress to the victims. When we see these simple errors over incredibly personal and sensitive data, it’s clear to us that more needs to be done.

As a firm of lawyers who specialise in data leak cases, we know how bad a breach can be for the victim.  It’s important for these simple and avoidable data breaches are stamped out.

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