The Vision Direct Data Breach Compensation Claim Action

Online retailer Vision Direct suffered a major data breach in November 2018... Find out now if you can join the legal action and claim compensation!

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Your privacy is extremely important to us. Information on how we handle your data is in our Privacy Policy

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No Win, No Fee - Vision Direct Data Breach Compensation Action

If you were affected by the Vision Direct Data Breach, you could be entitled to claim as part of our compensation action.

You can claim compensation for any distress caused which can be in the region of £1,500.00, as well as claiming for any financial losses.

We believe that the prospects for success with the legal action are good. As a victim of the data breach, the law is on your side. That's why we're offering NO WIN, NO FEE representation for victims claiming in our Vision Direct Data Breach compensation action.

This means that we can write off our legal fees if the case doesn't succeed, subject to your compliance with our terms and conditions. We offer this for legal actions where we're confident we can win.

Can You Claim?

If you're affected by the hack, you can join the Vision Direct Data Breach compensation now.

If, during the breach period, you logged into your Vision Direct account, or updated your personal or financial details on, or made a purchase, you may be able to join the compensation action.

The breach period is between 12.11am on 3rd November 2018 and 12.52pm 8th November 2018.

This also applies for anyone who created an account during the breach period as well. We can represent victims claiming in England and Wales only.

PAYPAL: if you used PayPal for your purchase, your personal information may still have been hacked.

TELEPHONE SERVICES: If you made a change or placed an order over the phone, you're still at risk if the customer services team made changes to your account, accessed your account, or placed the order on your behalf during the breach period.

About The Vision Direct Data Breach

Victims of the breach are at an immediate risk of fraud.

The Vision Direct data breach has affected some 16,300 of their customers, with around 5,000 of those here in the UK.

The Vision Direct breach happened because of a fake Google Analytics script that was placed in the website coding. The hackers used this to break through their security and breach the website.

Personal and sensitive information exposed in the Vision Direct data breach includes:

  • Full names
  • Email addresses
  • Telephone numbers
  • Billing addresses
  • Payment card data: card numbers, expiry dates and CVV (security code) numbers

Help For Victims: What To Do

As well as joining the Vision Direct Data Breach compensation action, there are steps you can take to protect yourself against the imminent risk of fraud.

You can speak to our team now for help, and for guidance:


Change your access information for your Vision Direct account. If you use the same login and password for other websites, you should change those too.


Monitor your bank accounts for any suspicious activity. Online banking is often the easiest way.

If anything looks suspicious, contact your bank immediately. You may also want to ask for a new bank card just in case; especially since payment card data was stolen in the breach.

You could also ask your bank to set up alerts for anything that may be unusual.


Don't be surprised if you are contacted by telephone or email by scammers. They often pose as the company at the centre of the breach (i.e. Vision Direct) and scam people into thinking they're contacting them to assist with the breach.

Never give out personal data to anyone. Watch out for phishing scams (usually by email) as well.

Join The Vision Direct Data Breach Compensation Action Today

Contact our legal team to join the Vision Direct data breach legal action now.

Our Services

Our lawyers and legal team are dedicated to helping the victims of data leaks, data hacks and breaches of confidentiality. It's what we do.

No Win No Fee
No Win, No Fee

You could be eligible to claim now with our Genuine No Win, No Fee legal representation

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Current Claims
Quick & Easy Start

It is quick and easy to get your claim started now. Register a callback and speak to the team for free advice here.

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Compensation Amounts
Compensation Amounts

As of 2022, we have recovered over £1m in data breach damages with average an pay-out of over £6,000 in compensation

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Request A Callback From Our Team

Fill out our quick call back form below and we'll contact you when you're ready to talk to us.

Your privacy is extremely important to us. Information on how we handle your data is in our Privacy Policy

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