Channel 4's Dispatches uncovered a serious breach of the Data Protection Act when an assessor, outsourced from Capita, was found to be taking photos of information for disability payment applications.
The assessor was caught taking photos of his computer screen so he could prove the applications he had worked on. In fact, he was happy to admit it, telling the undercover reporter:
"Once they've attended, take a picture. If you come to your payday and you haven't got all your assessment reports, how can you prove you've done them?"
But taking photos of disability benefits applications is a very serious breach of the Data Protection Act. The nature of the information contained in the applications is incontrovertibly highly confidential and extremely sensitive.
Such blatant breaches of this nature are indefensible.
Capita, described as an international business process outsourcing and professional services company, gained the contracts for assessment for the DWP in 2013. They employed the assessor at the centre of the investigation, who was paid on a 'per application' basis, earning anywhere between £80 to £300 per application, and he even claimed he earned £20,000 monthly by "flying through them" - and to make sure he was paid every penny of the money he was due from getting through applications, he reportedly took photos of his computer screen as proof.
The assessor was witnessed by the undercover reporter taking photos of appointments on the screen; a serious breach that can be punishable with fines of up to £500,000.
A spokesperson for Capita has confirmed that the assessor will no longer be working for Capita, and on the subject of the Data Protection breach, they said:
"All employees are trained and expected to follow detailed processes regarding the handling and protection of data. This assessor's reported actions are clearly wrong and unacceptable. We will take appropriate action against any breaches of processes."
Capita has a responsibility to contact the victims of this breach. Anyone whose information has been photographed illegally can be eligible to claim compensation under the Data Protection Act and the Human Rights Act.
We act for individuals in both high profile data breaches affecting thousands of victims, as well as for individuals taking action for singular cases. The breach uncovered in this incident is like many others we have investigated. Ultimately this should never have happened and it's hard to believe that the assessor was unaware that their actions were in serious contravention of the Data Protection Act 1988.
Our work is extremely important. We all have a right to privacy; and our rights when it comes to how our personal data and information is used and handled is enshrined in law. But for too long now organisations have flouted their duties and people have become the victims of widespread scandals where personal information that is sensitive and confidential has been leaked to people who should never have seen it.
We help the victims to obtain the justice that they deserve.
We can pursue your claim on a genuine No Win, No Fee agreement.
We can fight for your rights as a victim of a data breach, leak, hack, or where your information has been misused.
We are leading data compensation lawyers representing thousands of clients for claims.
EasyJet admits data of nine million hacked
British Airways data breach: How to claim up to £6,000 compensation
Are you owed £5,000 for the Virgin Media data breach?
Virgin Media faces £4.5 BILLION in compensation payouts
BA customers given final deadline to claim compensation for data breach
Shoppers slam Morrisons after loyalty points stolen
Half a million customers can sue BA over huge data breach
Lawyers accuse BA of 'swerving responsibility' for data breach
The biggest data breaches of 2020
We offer free, no-obligation legal advice and No Win, No Fee legal representation – Start Your Claim Now!
If you have been the victim of a data breach from any private or public organisation, then we can help. Whether it's your employer, the NHS, the police, a local authority, or a website you use, we can help you claim the compensation you deserve.
Our clear and simple process:
You can speak to the team by phone, or message us with your enquiry now. You can arrange a call back for a time and date that suits you.
We can usually assess your claim in a matter of minutes and get the case started without delay.
We can quickly launch your claim for data breach compensation. Start your claim today.
As your claim moves forward we can keep you updated.
The Data Leak Lawyers have represented substantial cohorts of claimants in Group Litigation Order actions. Aside from our work in multi-party claims, we also represent considerable numbers of individual claimants that range from medical data leaks to council and social services data breaches.
Some of these cases are particulary sensitive. As a firm of lawyers who also take forward large numbers of complex and serious data protection breach compensation claims, we can offer a network of legal experts from our in-house staff to the Barristers we have close relations with, and indeed the lawyers and firms we work with around the world.
The combination of expertise in data compensation and mass consumer actions allows you the confidence to know that we are dedicated to the fight for justice.
Claim compensation as a victim of the Cambridge University Hospitals data breach. We can represent eligible clients on a No Win, No Fee basis.The recent data breaches at Cambridge University Hospi...
At The Data Leak Lawyers, we understand the gravity of such incidents, especially when it involves the leaking of sensitive treatment information.In an era where personal information is the corner...
When it comes to GDPR breaches since 2020 in the wake of the Covid-19 pandemic, the digital landscape has witnessed a seismic shift.With remote work and virtual operations becoming the norm, the p...
Fill out our quick call back form below and we'll contact you when you're ready to talk to us.