Legal help for data breach compensation claims

Chums Data Breach Compensation Advice

"The Data Leak Lawyers have been approached for help in the wake of the Chums Data Breach incident"

Start Your Claim Today!

Your privacy is extremely important to us. Read how we handle your data in our Privacy Policy

compensation advice for victims of the chums data breach


About The Chums Data Breach Incident

The Chums data breach incident was discovered on 23rd November 2018, but some customers are only now being notified that their information may have been exposed.

The online fashion retailer believes that the incident is likely to have taken place between 15th July 2018 and 22nd November 2018. The dates tie in with similar attacks that we are dealing with in other data breach group actions, although we cannot determine if there is a link at this stage, or whether the same threat actors are behind this latest incident.

Information that may have been exposed in the incident includes:

  • Personal data - which may mean any information you have provided to the site, such as your name and contact information;
  • Payment card data.

Information exposed in the Chums data breach has likely been obtained by an unauthorised third-party given that malicious software was reportedly found on their web-servers during the investigations. The malicious software is understood to have been removed when the discovery of the breach was made on 23rd November 2018.

Victims may have been at an imminent risk of fraud as a result of the incident, and some victims may have already been targeted by criminals.

What Is Being Done About The Breach?

An email to victims of the Chums data breach confirms that additional security has been put in place since the incident.

However, as with other breaches of this nature, the damage may already have been done.

The security breach has been reported to the UK's data watchdog, the Information Commissioner's Office (ICO). They may issue their own General Data Protection Regulation (GDPR) fine as punishment for the breach, which could be substantial depending on the scale of the breach.

Chums have also issued the usual advice to customers about checking their bank accounts and changing access credentials. They are also offering the standard 12-months credit monitoring service that many data breach offenders offer after an incident.

Victims Of The Chums Data Breach Can Take Legal Action

Victims of the Chums data breach may be entitled to make a claim for compensation on a No Win, No Fee basis.

We are already accepting cases having been approached for help. All of our initial advice is available on a free and no-obligation basis, and if you want to launch your legal case straight away, the process is quick and easy.

You can be entitled to receive damages for any distress caused by the loss of control of your personal information, and for any losses and expenses incurred. Even if you did not incur any losses and expenses, you can still be entitled to make a claim for compensation.

About The Data Leak Lawyers

The Data Leak Lawyers are a specialist firm of solicitors pursuing compensation claims for victims of data breaches, leaks and hacks like the Chums data breach incident.

We can represent you for a legal case on a No Win, No Fee basis if you are affected by a breach as a resident of England or Wales.

We are currently fighting for justice in over 25 different data group actions and multi-party actions. Thousands of data breach victims have come to us for help over the years we have been fighting for justice for victims whose information has been misused.

You can contact the team now to discuss the Chums security breach on 0800 634 75 75 or complete an enquiry form below to arrange a call back at a time and date that is convenient for you.

Request a call back from our team

Fill out our quick call back form below and we'll contact you when you're ready to talk to us.
All fields marked with a * are required.

Your privacy is extremely important to us. Information on how we handle your data is in our Privacy Policy.
You have the right to object to the processing of your personal data.

Latest Blogs from The Data Leak Lawyers