Virgin Media Data Breach Group Action

Are You Affected By The Data Breach

Most of the victims affected by the Virgin Media data breach are understood to have TV or telephone landline accounts, with some Virgin Mobile customers also affected. The database may have included data for potential customers as part of referral schemes and promotions as well.

You should receive a breach notification from Virgin Media, which may be by email, text, or via the My Virgin Media portal to inform you if your data has been exposed. Customers are being warned to be vigilant about the risks of phishing, scam calls and identity theft.

Information exposed in the data breach includes:

• Names;
• Email addresses;
• Telephone numbers;
• Information about contracts in some cases.

In some cases, the contract information could link customers to explicit websites and pornography.

10 months is a considerable period for data to be left exposed. In the wrong hands, this information is more than enough for criminals and scammers to take advantage of the victims.

If you have received confirmation that you have been affected by the leak, you may be eligible to join the Virgin Media data breach compensation action we have launched.

Depending on the number of people that sign-up for a legal case, this could turn into a group action or a multi-party action.

Victims could be entitled to claim compensation for:

• The distress caused by the loss of control of personal information;
• Losses and expenses, if applicable, which could include theft and fraud if any such incidents take place.

You do not have to have suffered a financial loss to be able to make a claim. A recent court ruling has also allowed victims in some cases to be able to claim even if no distress has been suffered.

As such, victims could be entitled to make a claim for data breach compensation with us on a No Win, No Fee basis. We have already been asked for help by victims affected and we may be able to help you too.

We believe that we can succeed with a legal case which is why we are offering No Win, No Fee representation. The GDPR means that there is a clear responsibility on Virgin Media to protect the data of their customers and avoid situations where it can be misused or exposed.

The data leak has been blamed on the negligence of an employee that has arisen from a failure to follow security protocols. We have been in the media and press a lot talking about the responsibilities that organisations have for ensuring that employees are adequately trained to avoid data leaks and cyberattacks. The negligence of an employee is ultimately the responsibility of the employer, which means that we can direct a claim for compensation to Virgin Media.