Even before the popularity of online shopping, it was possible for customers to fall victim to data misuse, with criminals carrying out hacks of card machines to gain access to payment details. Now, with online shopping on a constant upturn, many of us share our personal information with third-party companies on a regular basis online. If these companies fail to protect our information, we can fall prey to retail data breaches.
In fact, because of the wealth of card data held by retailers, they are a prime target for cybercriminals. Online retailers were arguably put at an increased risk during the past year’s lockdown periods, during which many people turned to online shopping to make their purchases, a fact that fraudsters were all too aware of.
Regardless of the potential increase in cybercrime, the data controllers themselves can bear the responsibility when a data breach does occur. Retailers have a legal obligation to protect personal information, and when they fail in this duty, they could be liable to pay thousands of pounds in compensation when victims make a data breach claim.
Although no formal incident has occurred, statements made by ex-employees have given rise to Amazon data breach concerns. Describing the attitudes to personal data, one of the former employees, who previously held high-profile positions, reportedly noted that Amazon is unaware if it is protecting information correctly. The coverage suggested that Amazon does not have a handle on the huge quantities of data it has aggregated, which is a worrying thought given the company’s status as one of the largest businesses in the world.
The insider perspectives provide no confirmation of breaches of data protection law, but it is nevertheless worrying to think that the concerns of security experts were reportedly dismissed during time spent at Amazon. As a leading international e-commerce company, million of users visit Amazon sites all the time.
Holding millions of customers’ information, the data protection responsibilities of Amazon are monumental. As such, if a breach were to occur, the effects could be devastating. As leading specialists in data breach claims, we want to see that all companies are taking their duties seriously, as we know how serious the repercussions can be for victims who have their information exposed.
In April last year, we began taking on cases for victims affected by the Robert Dyas data breach, which resulted in the exposure of affected customers’ personal and financial information.
Affected victims have been contacted in relation to the breach, and we want to remind anyone who has yet to claim that they may be entitled to receive compensation for the harm caused.
The hack affecting hardware retail company Robert Dyas occurred around the time its stores were closed in response to the first UK lockdown, when customers began turning to online sales. It seems that the cybercriminals involved were keen to capitalise on the increased traffic to the online store, during a period in which Robert Dyas had to limit transactions to £50 as a result of the overwhelming influx of purchases.
In the penultimate week of March, retail chain Fat Face reportedly sent an email to customers notifying them of a breach that had first been identified in mid-January. Reportedly sent to thousands of affected customers, the email revealed that private data had been accessed by an unauthorised user for a limited period of time. It has also been alleged that customers were told to keep the notification of the Fat Face data breach private, and that the company has allegedly paid a ransom to a cybercrime gang.
These claims have yet to be fully verified, but there are still several issues arising out of the Fat Face data breach. The company’s notification to customers appears to be delayed at best, which raises questions about whether Fat Face followed the correct data breach notification procedures. At this stage, we do not know, and we will need to find out.
In any case, the victims whose private information was exposed could now fall victim to data misuse. If it emerges that Fat Face was at fault, victims may be eligible to make compensation claims, and we are already taking claims forward for this incident.
In September, a study by Finder reportedly found that online shopping scams had increased by over a third in the first half of 2020.
The national lockdowns resulting from the Covid-19 pandemic have frequently been singled out as the reason for this notable rise in cases, which comes as no surprise. As such, it is also unsurprising that further waves of online shopping scams may continue as we enter the second month of the latest national lockdown in England.
Indeed, the figures in the Finder report suggested that online shopping and auction scams accounted for around two-thirds of fraud reported by consumers in 2020. Clearly, the threat of online shopping scams cannot be underestimated.
In the UK last year, the coronavirus pandemic caused us to lead more and more of both our personal and professional lives online. As such, the risk of fraud from data breaches has heightened.
In 2020, The Daily Express reported that one in five people (equating to around 11 million) had their data hacked, and one in three reported that they are unequipped to protect their online data. This is a shocking number of victims which, in our view, is indicative of a national crisis in cybercrime. It undoubtedly reveals that large-scale action needs to be taken.
Indeed, the shocking nature of such statistics is part of the problem, as experts (ourselves included) cite low awareness as a key reason why the number of victims has been allowed to reach this horrifying height. The vice-president of Clario, the body which compiled the research in association with thinktank Demos, highlighted that victims seem to “think they should suffer in silence”.
The Stone Refurb data breach involves the Staffordshire-based IT company formally known as Encore PC.
They suffered a data breach in 2020 after reportedly being targeted by a cyberattack. Staffordshire police are understood to be investigating the cyberattack and they have urged anyone with information to contact them.
If you have been affected by a data breach where your personal details have been exposed, you could be eligible to make a claim for compensation with us today. We are a leading firm of data breach lawyers with years of experience representing victims for data breach claims. To talk to our team of experts today, see our contact page here for more information.
It has been reported that the Sandicliffe car dealership data breach occurred earlier this year in February and could possibly affect hundreds or thousands of people.
The data breach stemmed from a cyberattack that was a result of a phishing scam and it is currently unknown exactly how many people could have been affected. Information exposed could include personal and sensitive data such as financial information and medical details.
As a leading firm of data breach compensation specialists fighting for justice for thousands of victims in over 50 group and multi-party actions, we are offering No Win, No Fee legal support for anyone affected by the cyberattack.
If you have been affected by this breach, speak to a member of our team today for free and no-obligation advice here.
Victims could be eligible to claim compensation for identity theft that has arisen from a data breach, data leak or a cyberattack event, and we can offer No Win, No Fee representation.
Data breach compensation pay-outs for legal cases like this can account for any financial losses incurred, but they can also account for the distress you suffer as well. It can be incredibly worrying for your information to be in the hands of criminals, and the law can entitle you to receive compensation for the distress you suffer from the loss of control of your private information.
This means that, even if you lost nothing or had your money returned, you could still be eligible for a claim.
You could be entitled to claim data breach compensation for card skimming events where data is stolen when you input your information into a legitimate website that has been compromised.
As a leading firm of data breach compensation specialists, this is an area of law we have a great deal of expertise in. We represent thousands of clients for group and multi-party actions, as well as for individual legal cases, and many involve skimming events.
You could be entitled to damages if your information has been misused or exposed in this way. Here’s how we may be able to help you.