Compensation for hotel cyberattacks

You could be eligible to claim for travel data breaches and receive compensation for hotel cyberattacks, and we may be able to represent you for a case on a No Win, No Fee basis.

The travel and tourism industry is a significant target for hackers as they can get away with a huge amount of personal and sensitive data. Hotels, airlines, package providers, intermediaries, and others could all be a valid target. One successful cyberattack could lead to the data for millions of people being exposed, as we have seen in some of the recent data breaches that have taken place in the UK and across the world.

As a leading firm of data breach compensation lawyers, here’s our take on the topic as well as advice about how we can represent you for a legal case.

The travel industry: a huge target

The travel and tourism industry is a huge target for hackers right now, which is why we represent so many clients for claims for compensation for hotel cyberattacks and travel data breaches.

You only need to look at some of the big recent events to see how big a target that the industry is:

• easyJet cyberattack affecting 9 million customers discovered in the last few months;
• A further MGM data hack that was discovered toward the start of the year;
• The monumental 2018 British Airways data breach events. We are a part of the Steering Committee that’s responsible for the overall conduct of the Group Litigation Order (GLO) action in that one;
• The previous Marriott breach that saw a provisional regulatory fine that could reach up to £99m.

Hackers are targeting the industry because companies involved will often hold a wealth of personal and sensitive data about people. This includes sensitive identity documents like passports, as well as location information. It also, of course, includes payment card data.

This kind of information is desirable for hackers as they can sell it on or misuse it for financial gain.

Frequent travellers and business travellers can be easier targets for hackers to steal small amounts of money from over time as accounts may not be monitored too closely. Whilst we can recover stolen amounts as part of claims for compensation for hotel cyberattacks, the immediate loss of money in the first place can be damaging.

Multiple hacking points

There can be several ways in which hackers can gain access to systems to steal information in the travel and tourism industry.

This fact itself can mean that the risks are greater.

Methods can include:

• Hacking the systems for hotels directly. Many use the same or similar back-end systems, so breaking into one could mean access to information for many;
• Targeting intermediaries like Booking.Com or LastMinute.Com;
• Phishing efforts against staff that could allow for information exposure or credentials being leaked by way of fake domains directions.

As a huge, worldwide industry, vigilance is a must!

Claiming compensation for hotel cyberattacks

We can offer free, no-obligation advice about claiming compensation for hotel cyberattacks and hacks involving the travel industry in general. If we believe that there is a case to answer, we could agree to take your claim forward for you on a No Win, No Fee basis today.

Please don’t hesitate to contact the team for help and advice here.

easyJet cyberattack compensation claims

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