Legal help for data breach compensation claims

Tag: data leak

NHS cyber-skills shortages reduced

unsecured database compensation claims

According to recent data analysis by Redscan, Trusts have begun to deal with and address NHS cyber-skills shortages in the past two years, although there is still a lot of ground to cover to tackle the problem of data breaches within the health service. In 2018, it was reportedly revealed by Redscan that around a quarter of NHS Trusts did not have security professionals, whereas now, the figure has dropped to 15% of Trusts.

Despite an average decline in the number of NHS data breaches reported to the ICO, it is still clear that personal information is still not being granted the full security it deserves. In our view, there is still a lot of work to be done to ensure all NHS Trusts have the appropriate cybersecurity and data protection breaches needed to keep data safe.

We have represented many clients for a number of NHS data breach cases over several years, so we have seen just how devastating the effects can be when sensitive medical information is compromised. In accordance with UK data protection law, every citizen has a right to strong data protection, which is why we can help victims of data breaches to assert their rights by making compensation claims.

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Are employees responsible for cybersecurity errors and data protection breaches?

prevent data breaches

In many cases, data protection breaches arise as a result of human error. A CybSafe analysis of data breaches reported to the ICO found that 90% of UK data breaches in 2019 were caused by user mistakes. The employees responsible for cybersecurity would, therefore, seem to be failing to adhere to data protection law, but there is much more to it than that.

Despite the high incidence of human error, it is employers who bear the ultimate responsibility for upholding data protection at their companies. This can mean that, when a data breach occurs, organisations may be liable to pay compensation. If you have been affected by a data breach caused by an employee, you can still have every right to make a claim and recover compensation from the organisation as a whole.

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Postbox theft causes data breach at Hellesdon Medical Practice

letter is sent to the wrong address

A recent postbox theft at a GP surgery in Norwich has demonstrated the sometimes unexpected forms that data crime can come in. In late May, Hellesdon Medical Practice is understood to have informed its patients that a postbox had been stolen by an unknown person, causing a severe data breach due to the private correspondence it contained.

Data security incidents like this may be relatively small in scale compared to the huge cyberattacks affecting large companies in the digital age, but they still have the potential to severely impact the victims. The Hellesdon Medical Practice data breach also raises questions about how we can ensure the security of documents sent in the post, particularly when we don’t have the benefit of firewalls and encryption, as we often do in digital data transfer.

Any data exposure incidents involving physical records should be treated with the seriousness they deserve, as they can still constitute a breach of data protection law. Where a third-party data controller fails to effectively protect your information, you could be eligible to claim compensation for the harm caused.

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Banks reportedly prevented £45m of fraud in 2020

check online banking accounts

Recent coverage has revealed that action taken by bank employees and police prevented some £45m of fraud in 2020, saving customers from the loss of an average of almost £6,000 each. The figure is a testament to the success of the Banking Protocol scheme that encourages banks and the police to work together to protect consumers.

However, the huge £45m sum is also a sign of the scale of fraud in the UK. As leading, specialists in data protection law, we believe that the link between data breaches and fraud is a problem that needs to be addressed. When a third-party organisation fails to protect your personal information, it may be leaked into the hands of cybercriminals, who may attempt to steal from you via various kinds of manipulative scams.

We believe that it is essential that all data controllers are held to account when they fail to observe their legal duties. We have helped thousands of consumers to recover the compensation that they deserve, so we encourage any data breach victims to come forward for free, no-obligation advice on their potential claims.

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The Shurgard data breach – three years on

email breach

In June 2018, the Shurgard data breach came to our attention, and we began to advise those affected by the incident. It was found that an internal error had led to personal information about employees being mistakenly shared, allegedly with all employees in the company.

It may seem that internal company data breaches are not as severe as those that provoke widespread public data exposure but, in fact, incidents such as these can be highly serious for those affected. Data protection errors must be avoided in all circumstances, as even the most basic of mistakes can have harmful implications.

All businesses and organisations in possession of personal data have a legal obligation to protect this information to the best of their abilities. Where they fail to meet this obligation, it can constitute a breach of data protection law. Those affected by the Shurgard data breach, or any other incident like this, may have a right to recover compensation for a data breach incident. To hear more about your potential right to claim, contact our specialist data breach team for free, no-obligation advice.

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Coronavirus test result data breach

Nursing Home data breaches

A woman has recently reported receiving the coronavirus test result of another unknown woman, reportedly sent in a text message by the NHS. Not only did the text reveal the negative test status of the unknown woman, it is understood that it also listed her full name, birth date and the result of her test. The recipient of the message has expressed concern that such a data breach was allowed to occur, particularly given that she took a coronavirus test in early January.

Concerns about data privacy have been linked to the Test and Trace system since its beginnings, with several data breach incidents linked to the scheme, including a major error by Public Health Wales. It is concerning that data privacy has fallen short on occasions in the effort to control the Covid-19 outbreak, especially given that mistakes such as misdirected texts can be so easily avoided.

The Test and Trace system may be designed to protect public health, but that does not mean data breaches like this can go unnoticed.

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Confidential information exposed by a data breach

Many of us disclose personal information so often that we don’t even think about it, trusting that the third party that we are handing our information to will protect it securely. Unfortunately, despite the introduction of the GDPR in 2018, many data controllers still break their legal obligations to keep private data safe. The repercussions of a data breach can be serious, with the confidential information exposed becoming subject to misuse.

As specialists in data breach claims, we have seen the consequences that victims can face, which is why we are always determined to hold companies who have exposed data accountable for their actions. We always try to make sure that compensation claims bring no added stress to the victims, so we encourage you to come forward for no-obligation advice if you think you may have a claim to make.

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Social services breaches affect most vulnerable victims

leak of sensitive data

In the worst cases, data breaches can involve highly sensitive information, compromising the privacy and safety of some of the most vulnerable people in our society. In particular, social services breaches often affect the most vulnerable victims, leaving them open to even more risks than they already face.

Generally run by local councils, social services offer support to their local communities, whether this is providing assistance for people with disabilities, running care homes, or setting up domestic abuse support groups. While social services are absolutely essential to ensuring the safety and well-being of the people under their care, this protection can break down when a data breach occurs.

Anyone who has been let down by a social services data breach may be able to claim compensation for the harm caused.

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Amazon data breach concerns

online company fined

Although no formal incident has occurred, statements made by ex-employees have given rise to Amazon data breach concerns. Describing the attitudes to personal data, one of the former employees, who previously held high-profile positions, reportedly noted that Amazon is unaware if it is protecting information correctly. The coverage suggested that Amazon does not have a handle on the huge quantities of data it has aggregated, which is a worrying thought given the company’s status as one of the largest businesses in the world.

The insider perspectives provide no confirmation of breaches of data protection law, but it is nevertheless worrying to think that the concerns of security experts were reportedly dismissed during time spent at Amazon. As a leading international e-commerce company, million of users visit Amazon sites all the time.

Holding millions of customers’ information, the data protection responsibilities of Amazon are monumental. As such, if a breach were to occur, the effects could be devastating. As leading specialists in data breach claims, we want to see that all companies are taking their duties seriously, as we know how serious the repercussions can be for victims who have their information exposed.

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Impact of Covid on data protection

tesco travel money data breach

Since the onset of the Covid-19 pandemic, the risks to cybersecurity have been widely perceived as greater. Cybercriminals have been taking advantage of poor data protection methods whilst also enhancing their methods of attack. We cannot yet fully assess the impact of Covid on data protection right now, but we can examine the evolving threat levels and look at how consumer attitudes to data have changed over the course of the pandemic.

Awareness of data security has always varied from person to person. Your Lawyers – The Data Leak Lawyers – as leading specialists in data breach law, we believe that each person should know about their right to good data protection. In the event of a data breach, this knowledge can be essential in ensuring companies are held to account for their errors. We support thousands of people in their fight to recover compensation following data breaches, and we want to make sure the data protection errors made during the coronavirus pandemic do not go unnoticed.

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